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What are you trying to do?

You do not need an account or the app open to read these references. Choose the question that matches your situation; each answer leads to the rules and a worked example.

On a narrow screen, scroll the table sideways to see every column.

Your questionWhere to go
How should I start?First-session walkthrough
Can I calculate a cost or reward?Recharge, reward, and ingot calculators
How much will recovery cost?Recharge rules and budget calculator
Why did a win give no ingot?Monster drops and rewards
Why did my task not complete?Daily progress, reset, and claims
What does owning Bronze or Silver do?Fort bonuses and shield examples
Why can’t I equip a new helmet?Crafting and equipment slots
How do we organize a fort push?Alliance roles and handoffs

Before retrying a failed action

“Your castle power is 0”

Finish a recharge, then reopen the castle screen. Starting its timer does not immediately add power. If it still reads zero after completion, capture the timer and power display for support.

“Your prestige title is too low”

Choose a tier allowed by your current title. Bronze begins at Kohai, Silver at Senpai, and Gold at Shihan in the default data. Points and prestige are separate: having enough points to buy an item does not satisfy a title requirement.

“Active PvP war” or an existing monster battle

Finish the ongoing encounter before starting another monster fight. If a finished battle still appears active after refreshing, report its time and result rather than repeatedly trying to create new fights.

An upgrade or kit action is refused

Check the next-level prerequisite, points balance, and existing upgrade timer. For equipment, check that the destination is an attack weapon, that the slot is free, and that the piece has been unequipped from its previous weapon.

Send a report we can investigate

Include your player name or ID, iOS/Android version, app version, the exact message, steps taken, and time with time zone. Attach the relevant result screen if available. Do not include passwords, login codes, or full payment-card details. For a purchase issue, use the order reference from the store receipt.

Contact support · Report a guide correction